Refund Policy
Placements go live the moment you pay, so they cannot be returned. Two things we do refund are below.
All sales are final
A placement is delivered instantly: your name and link appear on the leaderboard as soon as the payment clears. There is nothing to send back, so purchases are not refundable — not for changing your mind, and not because someone outbid you sooner than you hoped. Being outbid is how the board works, not a fault.
What we do refund
- Duplicate charges. Charged twice for the same placement, we refund the extra one in full.
- Failed placements. Charged but your listing never appeared, we either put it live or refund it in full — your choice.
Write to us with the order reference from your receipt and we will sort it out.
What we do not refund
Listings removed for breaking the terms — fraudulent, deceptive, adult or hateful links, malware, impersonation — are not refunded. Nor is a placement refunded because it received fewer clicks than you expected; we do not promise any amount of traffic.
Chargebacks
If something went wrong, please write to us first. We would rather refund a genuine mistake than argue it through a bank.
Contact
Refunds and disputes: support@presidents.lol. We reply within a few business days.
Paddle is the merchant of record and can also handle refund requests directly, using the receipt they emailed you.